Terms and Conditions

I) I understand the nature of the product I am buying and that due to the complex individual components, there may be times when, through no fault of Xune Limited, the rig does not operate at its maximum performance or stops functioning. At these times, Xune Limited will not be liable for any loss of coins or tokens that would have been acquired had the machine been operating at maximum performance.

II) I accept that it is my responsibility to understand the machine well enough to perform routine maintenance and basic troubleshooting and I accept that the equipment purchased may need this on an ongoing basis.

III) I understand that the equipment purchased from Xune Limited is very delicate and its working function can be affected by very small impacts or knocks or any slight mistreatment. If any equipment is bought whilst physically seeing the item working and then does not operate effectively at its new location due to my transport, Xune Limited will not be liable to repair the machine and a fee may apply for doing so.

IV) I understand that the products sold by Xune Limited do carry a manufacturer warranty for 12 months (starting from the date Xune Limited first purchased the items) and any replacement component that may be needed due to failure will be claimed under the original manufacturer’s warranty. I agree to be subject each manufacturer and their respective terms and conditions. N.B. This excludes the GPU cards themselves, as per the manufacturer warranty – which is voided in the case of using the cards for crypto mining. 

V) I acknowledge that Xune Limited or its affiliated parties are not liable to replace or refund for any part for full or partial refusal of warranty on any items due to other manufacturers and their respective policies, or individual company and suppliers’ terms and conditions. If any parts need replacing that fall under conditions that respective manufacturers deem to void the warranty for any reason. Xune Limited will not be liable for any loss due to non-replacement of goods or of coin or tokens generated due to this event.

VI) I understand that if, for any reason including but not limited to the company entering liquidation, ceasing trading or illness on behalf of those operating the company, Xune Limited is not able to assist in the warranty process for any unforeseen reason, it will be my responsibility to contact the manufacturers and communicate with them directly to claim any respective warranties.

VII) If any parts need replacing that have been claimed under warranty outside of the first 30 days of purchase, then a £100 labour fee will apply per item that has needed to be replaced.

VIII) Mining rigs requiring replacement parts will need to be returned to Xune Limited HQ for labour, the cost of shipping both to us and back to the customer location will be at the customer’s own expense. We advise all customers to obtain the appropriate level of insurance in this case and Xune will not be held liable for any damages that may occur to equipment while in transit. 

IX) I understand that Xune Limited does not take any responsibility for the amount of virtual coins or tokens that the machines produces and /or their future market value. Before purchasing any products from Xune Limited, I conducted my own research and purchased equipment based upon my understanding of the cryptocurrency market and I am happy to bare the potential future risks.

X) I understand that the machines have been tested and run to operate efficiently on the predetermined settings that the machine was constructed with. If I decide to alter these settings or make any changes to the software, I understand that Xune Limited will not be liable for any damages or losses this may cause.

XI) I understand that the equipment sold by Xune Limited is very fragile and its performance and long-term health and ability to operate safely are heavily affected by the operating conditions in which it is situated. – this includes but is not limited to: environments with lack of ventilation, poor cooling, poorly regulated power and excess dust or moisture. I understand that i must not run the equipment in conditions the cause the cards to run above 70 degrees Celsius as heat is the main cause of card degradation and safety to surroundings Before my purchase, I have undertaken sufficient research and understand the optimum condition this equipment needs to be operated and located in. I understand that Xune Limited will not be liable for any damages or losses caused due to poor operating conditions or poor maintenance.

XII) I understand that Xune Limited is also not liable to replace or claim warranty on my behalf for any goods where they believe that the operation conditions were subpar – this includes but is not limited to: environments with lack of ventilation, poor cooling, poorly regulated power and excess dust or moisture. I understand that I must not run the equipment in conditions the cause the cards to run above 70 degrees Celsius as heat is the main cause of card degradation and safety to surroundings. I understand that this will may remove my ability to claim respective warranties and Xune Limited will not be liable to replace any equipment that failed to meet the above conditions.

XIII) I understand that Xune Limited obligations end upon delivery of working hardware. Working hardware is defined as ‘the correct amount of graphics cards recognized by the mining software upon initial boot’. For example, a 6-card mining rig will have 6 cards recognized by Nice Hash mining software. Xune Limited is not responsible for any functioning software on the machine. I understand that it will be my responsibility to educate myself to understand how the various mining softwares work and acknowledge that it is likely there they may be updates and various software changes needed in order to keep the machine operate at optimal performance. All of these things will be my responsibility and not that of Xune Limited.

XIV) I understand that the equipment purchased from Xune Limited may come with Nice Hash mining software installed. I also understand that any fees associated with alternative mining software (such as Simple miner operating system) will be my responsibility too.

XV) I understand that any deposit taken in advance for any orders is non-refundable.

XVI) I understand that any numbers of any amount of tokens mined or their respective market value that were shown to me during the sales process were that of a historic nature and I understand that they are not indicative of future tokens acquired or their future values.

XVII) I understand that the purchase of my equipment is separate from the provision of hosting services that may or may not be needed. I understand that the two are separate services and will be invoiced accordingly.